Customer Service
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Top Questions
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Ordering and Shipping
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Returns and Exchanges
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Sign Up
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Gift Services
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Company
Order Status
You must be a registered customer and signed in to check your order status. Your billing name and address listed on your order must match the name and address in your registered account.
Your billing name and address listed on your order must match the name and address in your registered account.
Check the status of your orders, backordered items, returns and exchanges.
Create an Account
Register with VictoriasSecret.com to enjoy personalized services, including:
- Order Status
- Exclusive Emails
- 1-Step Express Checkout
- Wish List
- Address Book
- Gift Reminders
About Order Status
- Check the status of your order, backordered items, returns and exchanges.
- If your package is shipping via UPS, you can click "Visit UPS site" to see when it will arrive.
- Select "View All Orders" to see additional orders for your Customer Number.
- If you do not have your Customer Number or Order Number, please refer to your confirmation e-mail, contact us by e-mail or call free anytime (800) 411-5116. (Outside the U.S./Cananda, dial (937) 438-4197.)
