Contact Us
To send us an email, please choose the subject below that relates to your question or comment.
- Check the status of orders, returns, exchanges, credits or refunds
- Questions about our products
- Non-disclosure of personal information
- Technical assistance
- Comments, questions or suggestions
- Victoria's Secret catalogue address change/reduce mailings
- Request a catalogue
Phone
U.S. & Canada Online & Catalogue Customer Care
customercare@victoriassecret.com
24 hours a day, 7 days per week
Sales: (800) 888-8200
Customer Care: (800) 411-5116
En Español: (800) 474-7834 ó (937) 438-4229
Store Customer Care
United States
tellvictoria@victoriassecret.com
8am - 2am EST, 7 days per week
(855) 866-5810
Canada
tellvictoria@victoriassecret.com
8am - 10 pm EST, 7 days per week
(866) 315-3120
United Kingdom
tellvictoria@victoriassecret.uk.com
11am - 10pm BST, 7 days per week
(08) 082340481
Middle East
customercare@alshaya.com
Kuwait
182-12-12
United Arab Emirates
800-SHAYA or 800-74292
Victoria's Secret Angel Credit Card Service
(800) 695-9478 or TDD/TTY (800) 695-1788
Angel Credit Card
Non U.S. Customer Care
+1 (937) 438-4200
Orders from Japan
(0) 1-2066-0295 and (0) 1-8888-9285
Faxes from Japan
(0) 1-2066-0563 and (0) 1-8888-9175
Victoria's Secret
North American Office
P.O. Box 16589
Columbus, Ohio 43216-6589
U.S.A.
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