Gift Return or Exchange
Simply check the box on your Return/Exchange Form attached to the original invoice indicating you are returning a gift and provide your shipping information. We will gladly send you a refund in the form of a merchandise card or complete your exchange. If you are exchanging for merchandise of higher value, please include payment for the remaining balance. If you do not have the original invoice, a printable return and exchange form is available here.
Unfortunately, gifts purchased in a Victoria's Secret Store must be returned to a store. For a list of store locations, please click here.
